Returns
We accept returns for both defective and non-defective products.
Exchanges
We accept exchanges.
Product Condition
Only new items are eligible for return or exchange.
Return Window
Items must be returned or exchanged within 14 days from the date of delivery.
Return Method
Returns and exchanges are accepted in-store at our office:
Kilimanjaro Lifetime Adventures
Moshi, Kilimanjaro, Tanzania
Phone: +255 756 246 922
Email: info@kilimanjarolifetimeadventures.com
Restocking Fees
There are no restocking fees.
Refund Processing Time
Refunds are processed within 7 business days after we receive the returned item.
Contact Us
If you have any questions about our return and refund policy, please contact us at:
Email: info@kilimanjarolifetimeadventures.com
Phone: +255 756 246 922